CONSTRAT Limited maintains comprehensive insurance coverage to protect our platform, users, and operations. Our insurance portfolio includes:
Coverage: £5,000,000 per claim
Protects against claims arising from professional advice, errors, or omissions in the operation of our platform and services. This covers platform functionality, data handling, and service delivery.
Coverage: £10,000,000 per claim
Covers claims for injury or property damage arising from our business operations, including events, meetings, and platform-related activities.
Coverage: £2,000,000 per claim
Protects against data breaches, cyber attacks, and digital security incidents. Includes coverage for notification costs, legal expenses, and regulatory fines under GDPR.
Coverage: £3,000,000 per claim
Covers mistakes, oversights, or failures in our platform services, including booking systems, payment processing, and consultant matching algorithms.
All consultants on the CONSTRAT platform must maintain valid insurance coverage throughout their engagement. This is a mandatory requirement for platform approval and continued listing.
CONSTRAT operates as a marketplace platform connecting businesses with independent construction consultants. We facilitate bookings and payments but do not directly provide consultancy services.
Independent Contractors: All consultants on CONSTRAT are independent contractors, not employees or agents of CONSTRAT Limited. They are solely responsible for their professional advice and services.
Consultant Responsibility: Each consultant is responsible for maintaining appropriate insurance, professional qualifications, and compliance with industry regulations.
Platform Role: CONSTRAT's liability is limited to the proper functioning of our platform, payment processing, and dispute resolution services as outlined in our Terms & Conditions.
Vetting Process: While we conduct thorough vetting of consultants, businesses should conduct their own due diligence and verify consultant credentials before engagement.
Email: claims@constrat.io or call +44 20 XXXX XXXX
Include booking details, correspondence, and evidence of the issue
Our team will review and forward to our insurers within 48 hours
We'll keep you updated throughout the claims process
Email: claims@constrat.io
Phone: +44 20 XXXX XXXX (Mon-Fri, 9am-5pm GMT)
Emergency: +44 7XXX XXX XXX (24/7 for urgent matters)
Address: [Registered Office Address]
Our insurance policies are underwritten by leading UK insurers authorized and regulated by the Financial Conduct Authority (FCA).
Insurance Broker: [Broker Name - To Be Updated]
Policy Numbers: Available upon request
Renewal Date: [Annual Renewal Date]
Note: Please update insurance provider details with actual information before going live.