Back to Home

Insurance & Liability Coverage

Last updated: January 2025

Platform Insurance Coverage

Cleedon Ltd (trading as CONSTRAT) maintains comprehensive insurance coverage to protect our platform operations and users. Our insurance portfolio includes:

Professional Indemnity Insurance

Coverage: £1,000,000 per claim

Protects against claims arising from errors or omissions in the operation of our platform, including booking systems, payment processing, and data handling. This covers platform functionality and service delivery.

Public Liability Insurance

Coverage: £2,000,000 per claim

Covers claims for injury or property damage arising from our business operations, including platform-related activities and business premises.

Cyber Liability Insurance

Coverage: £1,000,000 per claim

Protects against data breaches, cyber attacks, and digital security incidents. Includes coverage for notification costs, legal expenses, and regulatory fines under UK GDPR.

Annual Insurance Investment: Approximately £2,000/year

Our insurance coverage is underwritten by FCA-authorized UK insurers and reviewed annually to ensure adequate protection for all platform users.

Consultant Insurance Requirements

All consultants on the CONSTRAT platform must maintain their own valid insurance coverage. This is a legal requirement for construction professionals in the UK and a mandatory condition for platform approval.

Why Consultants Provide Their Own Insurance

CONSTRAT operates as a marketplace platform connecting businesses with independent construction consultants. Each consultant is a self-employed professional responsible for their own insurance coverage, just like on other professional platforms (Upwork, LinkedIn ProFinder, etc.).

This is industry standard and ensures consultants maintain professional standards and legal compliance for their construction work.

Minimum Insurance Requirements:

  • Professional Indemnity Insurance: Minimum £2,000,000 per claim

    Covers professional advice, design errors, and negligence claims

  • Public Liability Insurance: Minimum £2,000,000 per claim

    Covers third-party injury and property damage

  • Employers' Liability Insurance: Minimum £10,000,000 (if employing staff)

    Legal requirement if consultant employs anyone

Insurance Verification Process:

  • Consultants upload valid insurance certificates during registration
  • Our compliance team verifies coverage amounts and expiry dates
  • Automated email reminders sent 30 days before insurance expiry
  • Consultant profiles automatically suspended if insurance lapses
  • Businesses can view "Insurance Verified ✓" badge on consultant profiles

CONSTRAT Insurance Benefits Program

Exclusive Discounted Insurance Rates

We've partnered with leading UK insurance providers to offer CONSTRAT consultants discounted group rates on professional insurance.

Save 15-20%

Typical savings of £300-£500/year on insurance premiums

Instant Coverage

Quick online quotes and same-day policy activation

Recommended Partners: Hiscox, Simply Business, Caunce O'Hara

Platform Liability & Disclaimers

Important Notice

CONSTRAT operates as a marketplace platform connecting businesses with independent construction consultants. We facilitate bookings and secure payments but do not directly provide consultancy services.

Independent Contractors: All consultants on CONSTRAT are self-employed independent contractors, not employees or agents of Cleedon Ltd. They are solely responsible for their professional advice, work quality, and compliance with UK construction regulations.

Consultant Responsibility: Each consultant is responsible for maintaining appropriate insurance, professional qualifications (RICS, CIOB, etc.), and compliance with CDM Regulations 2015 and other UK construction laws.

Platform Role: CONSTRAT's liability is limited to the proper functioning of our platform services (booking system, payment processing, dispute resolution) as outlined in our Terms & Conditions. We are not liable for consultant work quality or professional advice.

Due Diligence: While we verify consultant insurance and qualifications, businesses should conduct their own due diligence and review consultant portfolios, reviews, and credentials before engagement.

Payment Protection & Escrow

FCA-Authorized Escrow Protection

All payments on CONSTRAT are processed through Stripe (FCA: 900275), an FCA-authorized payment institution. Funds are held securely until work is approved by the business.

Funds protected up to £85,000 per transaction
Automated dispute resolution process
Full refund protection for non-delivery
Transparent fee structure (7.5-12% total)

Insurance Queries & Support

For questions about insurance requirements, verification, or our group insurance benefits program, please contact us:

Legal Company: Cleedon Ltd (Trading as CONSTRAT)

Email: info@constrat.io

Phone: 020 8245 8805 (Mon-Fri, 9am-5pm GMT)

Mobile: 07770 576663

Address: 6 Tasmania Terrace, London, N18 1AX

Company Registration: 12716523

VAT Number: GB458386644

We Value Your Privacy

We use cookies and similar technologies to improve your experience, analyze site traffic, and personalize content. By clicking "Accept", you consent to our use of cookies.Learn more