Customer Support
We're here to help you 24/7 with AI support, plus human assistance during UK working hours
Outside Working Hours
UK Working Hours: Monday - Friday, 9:00 AM - 5:00 PM GMT
AI Support Assistant
Get instant answers to your questions 24/7. Our AI assistant is trained on all platform features and can help with:
- Account management
- Booking assistance
- Payment queries
- Technical support
- Compliance guidance
- Platform navigation
Phone Support
Call us during UK working hours for immediate assistance
020 8245 8805Mon-Fri, 9:00 AM - 5:00 PM GMT
Email Support
Send us an email and we'll respond within 24 hours
info@constrat.ioResponse time: 24 hours
Frequently Asked Questions
How do I book a consultant?
Browse our consultant directory, select a consultant, and use their booking calendar to schedule a session. Our AI assistant can guide you through the process.
What payment methods do you accept?
We accept all major credit/debit cards, direct debit, and bank transfers through our secure Stripe integration.
How does the escrow system work?
Payments are held securely in escrow until the service is completed. Both parties must approve the release of funds.
Can I get a refund?
Yes, refunds are available according to our refund policy. Contact support for assistance with refund requests.
Read Full Refund Policy